Terms & Conditions

This document is an electronic record within the meaning of the Information Technology Act, 2000, and the rules framed thereunder, as well as the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act. This electronic record is generated by a computer system and does not require any physical or digital signatures.

By accessing, browsing, registering on, or purchasing products through the website located at https://rasyncare.shop (“the Website”), you expressly agree to be legally bound by these Terms and Conditions (“Terms”), our Privacy Policy, our Refund, Return & Cancellation Policy, and our Ayurvedic & Product Disclaimer.

If you do not agree with any part of these Terms, you must immediately cease accessing or ordering from our Website.

The Website https://rasyncare.shop is owned and operated under the brand name Rasyn Care (“we”, “us”, or “our”).

Rasyn Care is a dedicated wellness brand engaged in the formulation, curation, and sale of classical Ayurvedic botanicals, unpasteurized single-origin forest honey, natural botanical oils, and herbal powders across the Republic of India.

Under the Indian Contract Act, 1872, you must be at least 18 years of age (or the age of legal majority in your jurisdiction) and legally competent to enter into binding legal contracts to use this Website or place orders. Minors under 18 years of age may make purchases only under the supervision and with the consent of a parent or legal guardian.

Rasyn Care takes immense care to ensure that product descriptions, ingredient listings, quantities, net weights, instructions for use, and regulatory license details (such as FSSAI Central License No. 20721031000046 for our raw honey) are accurately stated on product pages.

Packaging visuals displayed on the Website are illustrative. While we strive to display packaging colors accurately, actual packaging appearance may vary slightly due to screen calibration or routine packaging design updates.

Placing an order on Rasyn Care constitutes an offer to purchase the selected items. Upon completing checkout, you will receive an automated Order Acknowledgment email and SMS containing your unique Order Number (e.g. RC-2026-XXXX).

Binding Legal Acceptance: Receipt of the automated acknowledgment does not signify our final legal acceptance of your order. Legally binding acceptance occurs only when the ordered products have undergone packaging inspection and are handed over to our contracted logistics partner with an active Air Waybill (AWB) tracking number, accompanied by a statutory GST Tax Invoice.

We offer secure payment options via Razorpay (UPI, Credit Cards, Debit Cards, NetBanking, RuPay) and Cash on Delivery (COD) for serviceable PIN codes.

All orders are subject to stock availability. In the rare event that an ordered item is unavailable due to sudden inventory depletion, seasonal harvesting shortages, or an inadvertent technical pricing glitch on the Website:

Orders are typically packed and dispatched within 24 business hours from our central packaging facility. Estimated delivery timelines across India are:

• Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad): 2 to 3 business days.
• Tier 2 and Tier 3 Cities: 3 to 5 business days.
• North-East, Jammu & Kashmir, and Remote Regional Locations: 5 to 7 business days.

Courier Delivery Attempts: Our logistics partners make up to 3 delivery attempts. If a shipment is marked Return to Origin (RTO) due to customer unavailability, refusal without cause, or an incorrect address, Rasyn Care will contact the customer to arrange re-dispatch (subject to actual re-shipping costs) or process a refund as permissible by law.

All returns, replacements for transit damage or leakage, return shipping responsibilities, and refund disbursement timelines are governed comprehensively by our dedicated:

All content on the Website, including text, photographs, product imagery, graphics, brand logos, wordmarks (“Rasyn Care”), custom icons, code, and software, is the exclusive intellectual property of Rasyn Care and is protected under the Indian Copyright Act, 1957, the Trade Marks Act, 1999, and international copyright conventions.

You are granted a limited, revocable, non-exclusive license to browse and purchase products for personal, non-commercial use. Any unauthorized reproduction, scraping, reverse engineering, republishing, or commercial exploitation is strictly prohibited without prior written authorization.

Rasyn Care takes payment integrity and customer security seriously. We reserve the right to report fraudulent activities, cancel suspicious orders, block accounts, and cooperate with law enforcement authorities in cases involving stolen credit cards, fake UPI handles, repeated abusive chargeback filings, or malicious exploitation of promotional discounts.

To the maximum extent permitted by applicable Indian law, the total cumulative liability of Rasyn Care, its directors, officers, and employees arising out of or in connection with any product purchased through this Website shall be limited strictly to the actual purchase price paid by the customer for the specific product giving rise to the claim.

These Terms and any purchase contracts shall be governed by, interpreted, and construed in accordance with the substantive laws of the Republic of India.

Subject to your statutory right as a consumer to institute proceedings before a competent District, State, or National Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, any legal disputes arising out of these Terms shall be subject to the jurisdiction of the competent courts in India.

Rasyn Care reserves the right to modify or replace these Terms at any time to align with statutory amendments, new e-commerce directives, or platform operational developments. Changes become effective immediately upon being published on this page with an updated “Last updated” timestamp.

For queries concerning these Terms, ongoing orders, payment inquiries, or complaints, please reach out to our dedicated support channels: